One of the reasons Taxpayer’s dread that visit to Tax office is the inordinate ‘waiting time’ to meet the Tax officials – quite often, the wait being more than at Doctors clinic!

The CBDT has now issued a Office Memorandum (OM) to its officers not to schedule multiple appointments at the same date/time and to respect the  Citizen’s charter which, amongst other things, endeavors to “adhere to the schedule of appointments with the Taxpayers”.

In a sternly worded message, the OM says that such actions cause “great embarrassment to the Government” and ends with the warning that “Instances of disregard to these instructions may be viewed seriously”.

So, the next time you receive a notice to appear at an appointed time, you’d better be on time – who knows, the Tax officer may actually be waiting for you!